Contact Us

1.800.308.5948

CIGNA HealthCare’s Claims Department is able to assist you Monday-Friday 5 am- 6 pm, MST

Providers Banner

Confirm Coverage

View a customer's plan summary and confirm coverage.

File A Claim

Find your customer's network by looking at their ID Card.

Electronic Claims

Learn about how you can view customer's claim history or check the status of a claim at www.webmd.com

Please refer to the WebMD Payor ID Number on the back of the customer's card.

 

Search for Claims Address

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Select Network:

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  • Payor ID: {payorId}
  • Network: {name}
  • Send Claims to:
    {claimsAddress}

Check the status of a claim

To review a customer's claim history or to check the status of a claim, please call us at 1-800-308-5948.