CIGNA HealthCare’s Claims Department is able to assist you Monday-Friday 5 am- 6 pm, MST
View a customer's plan summary and confirm coverage.
Find your customer's network by looking at their ID Card.
Learn about how you can view customer's claim history or check the status of a claim at www.webmd.com
Please refer to the WebMD Payor ID Number on the back of the customer's card.
Select Network: {name} {name}
To review a customer's claim history or to check the status of a claim, please call us at 1-800-308-5948.