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CIGNA HealthCare’s Claims Department is staffed with Customer Service Representatives ready to provide assistance from Monday through Friday 5 a.m. to 6 p.m., MST at 1-800-308-5948. Spanish speaking representatives are available.
Provider services - CIGNA HealthCare
To confirm and view a member's summary of benefits click here.
Our plans allow members the freedom to visit any licensed physician of their choice. Pre-certifications and referrals are not required. Pre-existing conditions and limitations may apply.
You can find the name of the network by looking at the member's ID card in the upper left-hand corner (show me).
Mail claims to: CIGNA HealthCare P.O. Box 55270 Phoenix, AZ 85078-5270
Electronic claims: WebMD Payor ID# 59225
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