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Manage your benefits
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CIGNA HealthCare’s Claims Department is staffed with Customer Service Representatives ready to provide assistance from Monday through Friday 5 a.m. to 6 p.m., MST at
1-800-308-5948.
Spanish speaking representatives are available.
Starbridge Choices>Member Resources>File a claim
We've Made Filing Claims Easy...
Just follow these four easy steps:
1. Complete a Claim Identification Form
Note: claim forms may be photocopied
2. Attach original bills (bills must be originals, not photocopies).
3. Attach copy of "Certificate of Creditable Coverage" from your prior
insurer, if applicable.4. Mail (Facsimile documents can not be accepted) to:
Connecticut General Life Insurance Company
Starbridge Choices
P.O. Box 55270
Phoenix, AZ 85078-5270
Toll Free: (800) 308-5948
Phone: (602) 484-9633IMPORTANT: Please submit your claim within 90 days of the date of service.
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CIGNA HealthCare’s Claims Department is staffed with Customer Service Representatives ready to provide assistance from Monday through Friday 5 a.m. to 6 p.m., MST at 1-800-308-5948. Spanish speaking representatives are available.


